Who We Are

Knopf Online is a San Francisco-based technical and marketing communications firm that provides consulting and training services to the high-tech industry and the business community. Our commitment is to help you achieve excellence in all of your technical and marketing communications. Established in 1981, Knopf Online has evolved into a full-service consulting and training firm.

Technical Communications Services

We help software companies, hardware companies, and enterprise IT organizations create high-quality technical and marketing communications, including:

For twenty years, we've been helping our clients achieve excellence in technical and marketing communications. We have the skills and the experience to handle all aspects of the technical communications process--from planning and design through writing, implementation, testing, and deployment. Our consultants have expertise in all the major online information technologies, including Web technologies like HTML, DHTML, CSS, and JavaScript, as well as the major online Help technologies like WinHelp, Microsoft HTML Help, JavaHelp, WebHelp, and WinHelp 2000. More ...

Hands-on Training

We offer hands-on training classes on FrameMaker and WebWorks Publisher. We've designed our classes for technical writers, Help authors, online information developers, and managers responsible for technical and marketing communications projects. Our public classes are held in state-of-the-art training centers in convenient downtown locations. We can also provide hands-on instruction at your location. Our training clients include dozens of Fortune 500 companies and other leading organizations in both the public and private sectors. More ...